WBNB Token disappears and LBLOCK signing with ETH app on ledger?

Hi there,
I’m new to MetaMask and have two questions.

1.) After adding WBNB via “Import tokens” I can see the WBNB token I own. Surprisingly only the logo is missing. I only see a “Standard”(?) logo
Screenshot 2022-03-11 125212
Furthermore, every other day the WBNB is gone and I do have to add it via “Import tokens” again. Where is the mistake?!

2.) I use a ledger Nano X along with MM. When swapping BNB to LBLOCK on Pancake swap, I am advised to open the ETH app on the Ledger and activate blind signing. As far as I can tell, this works, I do see the LBLOCK tokens on MM. Only thing I’m wondering is Ledger also has a Binance smart chain app, which should be the correct one?! Did I do something wrong by following the instructions to use the ETH app, given by Pancake swap?
On MM I set up the BSC correct. Similar to the WBNB, also for LBLOCK there is “only” a standard logo instead of the LBLOCK logo (which is available on Pancake swap).
Screenshot 2022-03-11 130548

Thankful for every little help

Can you explain any of the steps causing the WBNB to disappear? Are you switching networks or wallet addresses within your MetaMask wallet?

Binance Smart Chain is an EVM (Ethereum Virtual Machine) compatible chain so it can also work on the ETH app on your Ledger. You did nothing wrong :slight_smile:

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Unfortunately not, I don’t recall any reproducible events bevor. Last time I recognized that was after rebooting the PC?!

Thanks, glad to hear that. I was somehow nervous about that :slightly_smiling_face:

Is the issue still continuing? When you use MetaMask on a different device, reinstall MetaMask, or recover again with your Secret Recovery Phrase, you will need to import your tokens again.

I’m just using the desktop app. I did not re-install the browser extension. The issue appears inconstant. Until now, everything is o.k. In fact it’s not a big deal to re-add the token again, but it’s a strange experience… :roll_eyes:

Strange experience indeed, first time I am hearing something like this :thinking:

If you would like, you can submit a ticket to our support team here:

https://metamask.zendesk.com/hc/en-us and click Start a conversation

Thanks nakedwinnie for the link! Right now it seems to be ok, WBNB hasn’t disappeared for several days. Another strange thing came up today. Looking on “networks” in MM I just recognized, that the ETH network, which to my knowledge is installed default, now is displayed as Athereum?!

Screenshot 2022-03-16 153343

Might this be an indication that my account got hacked?

Hey @FlyByWire, its just a misspelling in the German translation. The team is aware of this :slight_smile:

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You made my day (again :slightly_smiling_face:), thanks a lot!

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