Where are my tokens?

lahoy · September 7, 2021, 4:33am

Can you help me Sir please?
I sent usdt using different network from metamask bsc wallet to nexo wallet erc . and I didn’t receive the funds on Nexo wallet. when I contact with the customer service, they said they did not received, can it be returned?

How to solve this problem? please help me admin, I have sent email, but no response yet (Pending) My ticket#320301

Transaction Hash 0x28f49380667c3483bf7469775b2a186718b1ab65da8dae31ecb66fb1d4fa3ce6

this is my metamask wallet address:
0x5eBB850AF6d5A1343F3460C3171059F74a5f26f5

and it should be sent to Nexo wallet:
0x735c311401c81e3fb0693bc323c3cc2c471c87e6

lahoy · September 7, 2021, 6:45am

can someone solve my problem? please

Andrew421 · September 12, 2021, 11:40pm

Hi Luigi, I had someone transfer Eth to my metamask account and in the account it says recieved but no eth showing up, I looked into etherscan and it showed the transaction as success. not sure who to get it to show in my matamask wallet. I am new to this.

Andrew421 · September 12, 2021, 11:41pm

would really apprecated your help

Ranjana · November 22, 2021, 9:45am

Hi there

I’m new to this group I need help regarding missing token . I can’t see my balance on my metamask wallet . On cchain I can see my tokens on erc 20 .
I can’t recover my token back on my main wallet .please can any one help.
Thanks

Luigi · November 22, 2021, 12:39pm

Hi @Ranjana so you see your tokens here? when you enter MetaMask address

You added Avalanche Network? + your token

Ranjana · November 22, 2021, 6:33pm

Hi there
I can see my token at snowtrace on erc 20 transaction…
How to recover token back on my main wallet.

Thanks

Luigi · November 22, 2021, 6:46pm

Hi @Ranjana ok you have to add Avalanche Network + your token

Network Name : Avalanche Network
New RPC URL : https://api.avax.network/ext/bc/C/rpc
ChainID : 43114
Symbol : AVAX
Explorer : https://snowtrace.io/

Ranjana · November 22, 2021, 10:15pm

Hi there
I have already set up the avalanche network. Still I can’t see the missing token back on my wallet

Ranjana · November 22, 2021, 11:55pm

Hi there

How can I recover my token from snowtrace to main wallet

Luigi · November 23, 2021, 8:04am

Hi @Ranjana your tokens are at your MetaMask address?
Send some screenshot website snowtrace.io (with your transaction)

Ranjana · November 23, 2021, 6:51pm

Please find the attached copy of transaction
Thanks
Ranjana

Luigi · November 23, 2021, 9:02pm

Hi @Ranjana thanks try to add MEMO contract address:
0x136acd46c134e8269052c62a67042d6bdedde3c9

Ranjana · November 23, 2021, 10:50pm

Hi there
I tried adding up the memo token, but it show zero balance after adding .
Thanks
Ranjana

Ranjana · November 24, 2021, 7:12pm

Hi there
I’m still waiting what to do now in my wallet. I tried so many time to custom the token, but at last it show zero balance. Please need help

Thanks
Ranjana

Luigi · November 24, 2021, 7:50pm

Hi @Ranjana sorry I’m running out of ideas

This is yours MetaMask address?
https://snowtrace.io/address/0xcd39e1df144698957713a5d1c55d834ed6d7bfcf

You don’t have Avalanche Wallet? https://wallet.avax.network/

Ranjana · November 24, 2021, 8:28pm

Hi there
Find the avalance wallet attached to this email

Ranjana · November 25, 2021, 2:59am

Hi there
I just want to request that if you could inform me that where my fund have gone. Which wallet or any other address. So I can have the idea what has happen to my account.
Please let me know.
Thanks in advance
Ranjana

gutek95 · November 25, 2021, 9:27am

I have a problem, I sent some funds from Binance Chain Wallet to MetaMask. I followed all the instructions in case of lost tokens like adding Binance Smart Chain, reseting the Metamask, trying other explorer but my BNB still doesn’t show up.

Hash is - 0x78e96f17f67f79de8a44040a163309cd9b94d22fa049958d124f74029bc7989d

I will be very grateful for answers what could I do about it!

ahmetdemirtas · December 1, 2021, 2:50am

Hello please help me @Luigi My tokens did not go to the address I wanted to send them to. They went to a different address. How can I recover them?I transferred from my metamask address to another metamask address, but the tokens are not appearing at the address I sent them. My tokens do not appear at any other address. How can I recover them?another address: 0x923aDfb25849808621834a7D7866169c73eF4b02The address I want to send is the address that starts with 0x92… but the tokens did not go to the address that starts with 0x92. txid code 0x70d9ebe4eafd77adb5be510547c98ae198dd9637877d6ea952ba8bb461bfa744