Hey MetaMask users,
I need your help and advice regarding a frustrating situation I’ve encountered. After having to delete and reimport my seed phrase, I’ve lost access to my assets. MetaMask support claims I wrote down the wrong seed phrase, despite my certainty that it’s correct. Meanwhile, the value of my assets continues to decline, and MetaMask seems unresponsive.
I’ve tried using the third-party website they suggested, but it hasn’t helped. I even showed them my transactions on etherscan, but they still couldn’t assist me in recovering my account. This lack of support is incredibly disappointing.
If anyone has faced a similar issue or has any advice, please share your experiences here. I’m desperate to find a solution and regain control of my assets. Any suggestions or insights would be greatly appreciated. It’s my hope that by sharing our stories, we can either find a resolution or encourage MetaMask to improve their support system.