Hey Guys,
Trying to send EOS tokens to an exchange, have added EOS Mainnet but the tokens which show on Etherium Mainnet (and Ethplorer) are not showing there.
I get the message “We had trouble loading your token balances”
I read updating to latest version of Metamask might help. I use the browser extension, so shouldn’t it automatically update? I have logged out and in and still have version 10.5.2. But the latest version is 10.6.0
Any ideas much appreciated 
Hi @sasha144 so you see your EOS here: https://etherscan.io/ ?
EOS Mainnet is not a Ethereum Mainnet 
these are 2 different networks.
Hi @Luigi yes, my EOS is there.
I am aware they are different networks, I have manually set up Metamask to connect to a new network (EOS Mainnet) but the tokens in my Metamask account are not showing, I just get an error message saying they are unable to load them.
The ERC-20 tokens EOS on ETH network is forever locked since the mainnet launched.
You have to get an EOS private key. I don’t know if it still works.
You will find everything on the eosauthority site 
EOS Community Forum:
Hi @Luigi thanks for the info but I already am registered and have a private key. My ERC20 tokens were exchanged for EOS years ago.
The tokens show up in my Metamask wallet on Etherium Mainnet but won’t load when I connect to EOS Mainnet.
@sasha144 good 
you can see your EOS on this site https://bloks.io/?
Try MetaMask wallet on another browser or Anchor wallet: Getting Started with Anchor Wallet - Anchor Wallet - EOSCommunity.org Forums for EOS Mainnet
Yes I see them @Luigi
Do you think it’s worth deleting and re-installing Metamask?
@sasha144 you try but don’t forget to save your MetaMask seed phrase and private keys imported accounts.
So I tried everything above, now have the latest version of metamask. When I reinstalled, I was able to re-import my EOS tokens and they showed up again on the Etherium Mainnet.
But they don’t show on the EOS Mainnet and I still get the error message “We had trouble loading your token balances”
I have emailed Metamask support - 9 days, no reply. Any ideas what to do next @Luigi ? 
@sasha144 that’s weird 
and did you try Anchor wallet?
Import EOS privat key to this wallet: https://greymass.com/en/anchor/download
I haven’t yet, don’t know anything about Anchor but I will give it a go and let you know how it goes. Thanks for all your help. 
With any luck, someone from metamask will actually reply to me soon…
