Eth not showing up in MetaMask Wallet

I sent ETH from CoinBase to my MetaMask wallet and it is not showing up. The transaction on Etherscan shows Success, however my MetaMask balance shows 0.
The transaction hash is
0x7cc962b7601e3e37aa6de120bb2279c63e4129aacedca0b05fe109b4fe3a694a

I also tried purchasing ETH directly from MetaMask and that does not show up in my wallet either.
I have submitted a request for help from MetaMask but it has been 10 days and still no response. Please help.