Foundation profile disconnected

The problem started after i originally set up my profile on foundation and installed metamask.
(chrome metamask extension on desktop macOS)

then in the process to ‘create’ my first NFT it wasnt working so i try to check that my metamask was correctly connected to my foundation profile and i was unable, the next time i opened the chrome metamask extension somehow i ended up with foundation site showing a blank profile

It seems that the metamask extension generated a new wallet connection ID public ID whatever
that ID on metamask is different than the ID that foundation has on record

my profile is no longer showing as my profile icon in the upper right hand corner as a connected account in my page

foundation responded:
"This is the wallet attached to the profile
If you no longer have access to that wallet you will need to start over "