Fund processing center

I withdrawal over 30000 from a platform called ETSY to MetaMask. I contacted MetaMask on whatapp. They are the funds exceptional processing center. They told me my funds were on hold for money laundering and i needed to deposit 1500 to unfreeze my account. I deposited and now they’re asking for 1700 more for trading. Can someone help me? Is this true?

hi @nickcoj74 . This is a scam, MetaMask only provides services on the official platform, let alone making such requests. Please do not transfer money to these scammers again.
contact the support team as follows


My funds went to MetaMask. Why funds are not showing up? I didn’t give anyone a recovering phase. Should i give you my MetaMask address? Are you able to check it out for me?

Hi @nickcoj74,

This is definitely a scam as Tuya mentioned. I am sorry for what happened, but you have contacted the scammers.

Have you clicked on a link sent to you? If yes, most possibly your wallet has been hacked. Please read carefully the post Tuya shared and contact the MetaMask support team.

  • This will connect you to a bot at first, answer some questions and it will open a ticket for you with an agent.

Remember - NOBODY, including from support, will ask for your secret recovery phrase or for you to input it onto any website for confirmation.


I didn’t received any link. I didn’t give out my address. I don’t know what to do.

You have to be more careful and WARNING WhatsApp used by many scammers.

1 Like


Please check here:

You mentioned that you have deposited. That site via which you have deposited your funds must be a scam site. Do NOT send any more funds to them. They are scammers.

1 Like

Please contact the support team. They can take a look at your address. Please check here:


This topic was automatically closed after 30 days. New replies are no longer allowed.