How long should a Wyre purchase take to process?

I am attempting to purchase ETH via debit for the first time using Wyre and the transaction has been processing for over 30 minutes. It has yet to hit my bank account, but I am growing concerned. Is this normal? Thanks in advance!

3 hours now… I have went from slightly concerned to mortified.

My bank NAB in Australia just wont pay them, even though i spent an hour on the phone and then they said wait 5 mins and retry. it still didnt happen. I give up.