I am trying to buy ether via wyre

Hi there I am new to using my metamask wallet. I am trying to buy ether via wyre and it keeps coming up with a message that something went wrong and that I exceeded my purchasing limit however I have not bought anything please help

Hello, @stingray :wave::sun_with_face:Welcome to the Metamask Community.
I recommend reaching out to Wyre regarding this inquiry. You can email them at support@sendwyre.com / https://wyre-support.zendesk.com/hc/en-us/requests/new

There are other solutions available as well to purchase ETH and transfer it to your Metamask address. Do be aware and use only creditable sources.