I need help please : cannot create former accounts - no private key existing

Support
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Hello, after recovery i cannot restore my former accounts- i have read all the informations but i failed to reinstall them. Pls help

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Hi friend! @tartul Welcome to the MetaMask Community Forum.
AFAIK all accounts/addresses that belongs to the seed phrase that you’ve used to recover with will show up by simply clicking on “Create account”. Is that something that you’ve tried? Also are you aware that addresses that don’t belong to the seed phrase, i.e. addresses that you’ve previously
imported (prior to the recovery), will not be recovered and have to manually be imported again either by their private key or the other seed phrase they belong to.

Never share your private key or seed phrase with anyone!

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Thx for your help!! i tried all and i never had a new or other seed phrase - also i have no private key ??

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In that case please get in touch with the MetaMask support team by clicking on this link https://support.metamask.io/ . Click on the large blue “start a conversation” bubble in the upper middle of page.

This will connect you to a bot at first where you have to answer some questions. Afterwards you will be connected to a MetaMask support team member.

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thank you very much - i appreciate it

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