Lost gnt during migration + eth balance gone

After communicating with Ledger support it’s safe to say there must be some sort of flaw on the metamask add -on because I was migrating old Golem tokens (GNT) to GLM via the official network site. I connected my ledger to the metamask and initiated the migration. I may have naively set the gas fees low however I woke up to a dropped and replaced transcation + my ETH and GNT gone to some random address I don’t even own. Few days later I see two ETH transfers made into the same address but no outgoing txns and no history. It’s been a week since I opened my ticket (309918) and by the looks of the community it doesn’t seem like much justice occurs here. At this point I’m ready to just call it a day and lay the blame on Metamask simply because I’ve seen many threads with similar problems and no answers. kudos!

Envoyant des Ethereum coin à partir de MetaMask de mon ordinateur (PC) vers mon smartphone wallet Trust en recevant par QR…
mais à pres je me suis rendu compte, que l Ethereum de trust est en BEP20, en fait je n’est rien reçu…
et pourtant, j’ai la preuve de Etherscan…
j’ai contacter le support de trust wallet depuis hier, pas de réponse
Je ne sai pas si possible avec le support de MetaMask??