Metamask not showing any ETH, but Etherscan shows correct amount

Support General
21

Hello @Ramm, welcome to the MetaMask community,

If your ETH is not on the Ethereum chain, you need to add its contract address depending on the network on which you have ETH.
To better assist you, please let us know on which network you have ETH.

22

hi it is on ethereum main network

23

Can you see the ETH balance in your account on Etherscan?
If yes, please refer to the following article and let us know in case you need further assistance in this regard.

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24

hi still couldnt see it.the balance was the same as before and the 1 eth transferrered from cryptp dot com is not appearing on my balance

25

Are you sure that you sent the ETH on the Ethereum chain and not on the other chains?
Was the transaction successful?

3 Likes
26

Hi @Ramm when you search your MetaMask ETH address on Etherscan.io do you see your eth there?
You have to see it in ETH BALANCE

3 Likes
27

definitely from eth on eth chain

28

Please reply to this question: Can you see the ETH balance in your account on Etherscan?
Search your address on Etherscan and check the ETH balance there. Also check the transaction activity of your account on the Etherscan to make sure that there is not any unknown transaction there.

3 Likes
29

Trying to figure this out now too. Been searching everywhere for an answer. New to MetaMask, send my friend $20 through Coinbase. Can see the ETH under “internal transactions” on the hash what does that mean?

30

Hey @user1781, welcome to the MetaMask community! :fox_face:

You can read more about internal transactions and what they mean on our Knowledge Base here:

5 Likes