Nft taken money no nft

Support
1

Hi all,

Thanks for reading,

I bought an nft and the transaction was pending for ages, so I read online to reset the account. I did this and the pending transaction has gone but no nft and the funds are still gone! I have checked on etherscan and the transaction says successfull but no nft? Any advice would be greatly appreciated?

Thanks

2

Hey @Crae1989, would you be able to send your transaction hash? That would provide more helpful information.

Here is also some more information on our Knowledge Base that may help you:

3

Hi,

Thank you the transaction hash is

0x54de98468e98a3a0f9269b4b120033fba48a083e6830ac40a8916e5c54cb93eb

Thanks

4

It looks like this was a bridge transaction of ETH from Ethereum to Polygon network :point_down:

There was no activity involving NFTs in this transaction, and no activity involving NFTs at all with your wallet address.

5

Ok, thank you ……so what does that mean where are the funds? Thanks

6

Which funds are you looking for?

7

This topic was automatically closed after 30 days. New replies are no longer allowed.