Stucked ETH on KCC chain

Hi, I had ETH withdraw from Kucoin on KCC chain. My ETH didn’t arrive. Tried two times but nothing happened. KCC network is set in my account, some KCS were put.

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Are you comfortable sharing the address you sent funds to so we can take a look?

If not then take a look here: https://support.metamask.io/hc/en-us/articles/8852012984091-ETH-or-other-tokens-not-appearing-in-recipient-s-wallet

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Click Import tokens and add KCC-Peg Ether contract address:
0xf55af137a98607f7ed2efefa4cd2dfe70e4253b1
https://explorer.kcc.io/en/token/0xf55af137a98607f7ed2efefa4cd2dfe70e4253b1

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Hi, the withdraw was succsesful. The address is OK.

Here is the address:
0x72703f7aeb35e6453507613a7a5bf3975c05e893

ETH are there :point_down: but you have to add the contract address as I wrote above
https://explorer.kcc.io/en/address/0x72703f7aeb35e6453507613a7a5bf3975c05e893

ezgif-2-59eeca2865

Contract address for KCC-Peg Ether:
0xf55af137a98607f7ed2efefa4cd2dfe70e4253b1

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I did it 15 mins ago but still nothing. It is a long time to see them in the wallett?

Hmm you should see it immediately :grinning: weird
Try to connect the MetaMask wallet to https://kuswap.finance/#/swap
and exchange all ETH for KCS :point_down:

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OK, connected. Swapped some ETH to KCS.

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Nice :+1: now you can swap everything and send it back to kucoin exchanger.
Or you can use kucoin bridge https://bridge.kcc.io/
and exchange all KCS for Ethereum (Ethereum network) but I think there are big fees :smile: the first option will be better.

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I would send back all KCS to Kucoin. But on KCC or ER20 chain?

On the kucoin page :slightly_smiling_face: select the address for the KCC network

If you are not sure, send a smaller amount of KCS (0.2 KCS).

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Many THX! Everything came back to Kucoin
But I still don’t know what did I do wrong.
I just wanted to put ETH to MetaMask at lower (KCC) fee… but sth went wrong?
I still need ETH but how should I do that? Not using ERC20, of course.

I understand that you want to save on fees :slightly_smiling_face: but sometimes it’s better not to speculate too much. Because even a transfer from one network to another may not be very cheap.

I would use MATIC (Polygon network) also cheap fees :smile: it’s a more well-known network
and then swapped somewhere for Ethereum (Ethereum network)

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