The matics I sent from gateio exchange to my metamask wallet were not transferred to my account help

The matics I sent from gateio exchange to my metamask wallet have not been transferred to my account, it has been 2 days, please help

hash 0x199d0fe74073ca51a012d9970b46c7812f27abfb99567a73cba40788467dd553

Hey @asomah, welcome to the MetaMask community! :fox_face:

It looks like your transaction was successful on Polygonscan.

Please make sure your MetaMask wallet is configured to Polygon network, you can read more about how to add a custom network on our Knowledge Base here:

The transaction seems to be successful, but how can it be transferred to another place without matic in my account? There is a polygon in my wallet.

You will need MATIC in your account to pay for the required gas fees to transfer.

There are some faucets you can use that provide a small amount of MATIC to cover gas fees, like this one:

https://matic.supply/

Your Matic balance is 0 :expressionless: :point_down: check transactions here

what should i do if i send some matic to my account will the problem be solved

How did the matics get here before they got to my wallet?

0xA03beb84B08a6495AA196061095F942e64FBE192

Cüzdanıma ulaşmadan önce matikler buraya nasıl geldi?

0xA03beb84B08a6495AA196061095F942e64FBE192