Thrown out from MM app

[nisse]

I have a iPhone with MM app. iOS 16.4.1 and App versions 6.3.0 (Higher version not available in our region). When I push “list button” to change what type of crypto I want to send I get thrown out from the MM App. It is possible to send ETH but when I try to change crypto it’s a NO… I have reset and restarted but nothing changes. This failure have been ongoing for around 3 month… Before worked flawless👍 I have been waiting for App update but the newest one haven’t helped. I believe it can’t be that I need to swap my crypto to ETH just to be able to send them? Thanks for all help🙏🏻

[Chinzilla]

Hi @nisse, welcome to MetaMask community!

It would be best if you contact Support team at https://support.metamask.io and click Start a Conversation

Once you click Start a conversation a live chat bot will appear on your screen. It will give you an automated response at first, but afterwards you should be able to contact the support team directly.

[nisse]

Thanks i did but they told me to update my MM App to the latest version. But there is no higher version in Sweden available and to change region feels strange that I need to do to get the highest version. My MM has been working good before. We are many ppl with the same issue. Thx

[KBeeTheCapybara]

Have you tried to go to metamask.io for the latest update? Please be sure you have your secret recovery phrase written down somewhere safe before updating!