Unable to add NFT (CRT) Polygon Network, MM bug?

Support NFTs
1

Hi, i’ve recently purchased multiple NFTs from GigaStars called CRT nft (ClearValue Tax 0x48D0a1D308B99CC04FB6452ECe5379479FfA30c7) in Polygon network.

I’ve entered the address and my ID, but it is keep saying that “We could not verify ownership” the GigaStars support told me it was MetaMask problem so here i am asking the question.

some members are saying that it is a MM bug, some are saying it is a “security related (7.5/10) bug bounty”? that needs to be taken care of?

i do see the transaction of nft in my wallet address, it’s just that it does not identify or can be added to my own wallet

can you please help, thank you so much

2

Hello @j02, welcome to MetaMask community!

It would be best if you contact Support team at https://support.metamask.io and click Start a Conversation

support

Once you click Start a conversation a live chat bot will appear on your screen. It will give you an automated response at first, but afterwards you should be able to contact the support team directly.

3

Maybe lost ID of nft?