Thanks for the reply. Regarding the image 4, you mentioned that it is from the Memag site. The image refers to “troubleshooting missing balances” … Have you followed the link to get support?
As I mentioned the history of your account on Etherscan shows that you payed ETH, but you did not received any token (please see the attached image).
I suggest you to contact the Memag Support in this regard and let them know that you payed the ETH and you have not received any token instead.
Make sure that the Support is legit and NEVER share your Secret Recovery Phrase and the Private key with anyone and NEVER enter them on any sites.
