Hello, I have a strange situation, I changed my MetaMask password, after changing the password I have a different address and zero tokens, it’s like a new account, what happened, but the seed is the same, on etherscan 0 history but yesterday (when everything was ok) I sent funds from binance to MetaMask and I checked the address now the funds are still intact but after change password is new account what happen plz help
1 Like
Please reach out to MetaMask Support.
-
Visit : https://support.metamask.io/
-
Click the large blue “start a conversation” bubble in the upper middle of page, looks like this:
- This will connect you to a bot at first, answer some questions and it will open a ticket for you with an agent.
Remember - NOBODY, including from support, will ask for your secret recovery phrase or for you to input it onto any website for confirmation.
1 Like
This topic was automatically closed after 29 days. New replies are no longer allowed.