Hello. I sent the coin mooi(14) to the MetaMask wallet, connected to the network and now I have a private network and 14 ether displayed. After that, I transferred a small amount to the exchange during the day, nothing came, but the ether was written off and the cost was according to the exchange rate, after what I did not understand what to do, when I went to MetaMask from a PC, I already had this network, but it was not private and there was no eth, but mooi (0.00) I sent almost 1 eth from the phone, almost $ 1800, but 1 mooi arrived on the PC, the cost of which 0.5$, I don’t understand how this happens, I would be grateful for help or an explanation as to why?!
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Hello @Sonaldo !
Welcome to MetaMask community )
Can you provide a hash of your transactions and describe the sequence of your actions point by point?
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When I made a transaction in a mobile device hash is not displayed, it simply is not, you can only see my address and the recipient. When I enter into the purse from the PC displayed the same network, but its currency in tokens mooi, and on the phone - in ETH, but the PC 0 tokens, but the phone 13.9 eth.
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Have you made a transaction on the Ethereum Mainnet network?
If yes you can view all activity and transaction hashes for your address in etherscan.
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I wanted to transfer money to the exchange binance.I haven’t received any money and I don’t have a hash.
Did not transfer to Ethereum Mainnet network.
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Please reach out to our support at support.metamask.io .
Choose the blue ‘Start a Conversation’ bubble.
Once you click Start a conversation a live chat bot will appear on your screen. It will give you an automated response at first, but afterwards you should be able to contact the support team directly.
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Unfortunately i didn’t find my problem.I’ll try explain it again.
I got 13.9 eth coins on private network.I tried to withdraw them to binance, but the transaction is not written hash, only my and the recipient’s account, so I did not get anything to binance. Later I logged into the purse MetaMask from a PC, I have the same network, but instead of efirium token is written mooi, but the balance is 0 tokens, but a mobile device says that I have 13.9eth in this network.
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Hi @Sonaldo what is a private network? 
can you send some screenshots of your MetaMask wallet?
Where did you get 13,9 eth? 
i need too.
When you send eth to binance 
you have to check the supported networks for eth here:
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- What do you mean when you say private network?
- What browser are you using and from what source was the extension downloaded?
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I participated in the airdrop from mooi.Later added their network in MetaMask, and just a couple of days ago I received 13.9 eth on this network.
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This is the best Airdrop of the year 
just kidding, sorry man.
It won’t be ETH but something else 11.999 MOOI
Can you send some screenshots of how you set up this private network?
I mean this:
1 MOOI = 0.25$
https://www.coingecko.com/en/coins/mooi-network#markets
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Yes, I understand that it is not ETH, but why the balance on the PC 0, and the phone 13.9 ETH.
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I don’t know
You see the same eth address 
(0x1ffB…2f5F) on the computer as on mobile?
You must have a correctly configured MOOI network.
Network name is: MOOI Network
Currency symbol: MOOI
Block explorer URL: https://scope.mooichain.io/
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yep, i see the same adress
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Check your network settings or try another browser and MetaMask 
wallet
I got 0.002 MOOI 
not one cent hehe
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