So first of all, here is my transaction ID 0x60798e37115387895c6a9b89632a16518175b2ab5f68280462ccac35ef3f7c2a. That was sent from my metamask (KCC-MAINNET network) to my KuCoin (crypto exchange) wallet so the transaction is on their network viewed on KCC explorer (their version of etherscan). I can not post the link here (MM Community doesn’t allow me to).
I sent 0.243999999999999999 ETH (around 600USD).
However, it has not been deposited into my KuCoin wallet. When I contacted KuCoin they said that “we did not not receive your deposit on the blockchain”.
What can be going on here?