So first of all, here is my transaction ID 0x60798e37115387895c6a9b89632a16518175b2ab5f68280462ccac35ef3f7c2a. That was sent from my metamask (KCC-MAINNET network) to my KuCoin (crypto exchange) wallet so the transaction is on their network viewed on KCC explorer (their version of etherscan). I can not post the link here (MM Community doesn’t allow me to).
I sent 0.243999999999999999 ETH (around 600USD).
However, it has not been deposited into my KuCoin wallet. When I contacted KuCoin they said that “we did not not receive your deposit on the blockchain”.
This is so confusing. When I click the link on metamask to see my transaction it no longer is there. The only record now is on Etherscan (tx ID: 0x64d224cf99cf1aa64993773922c3d6a55fb27d58896850e30574aade7015d6b6