Hi ow ca you help me
Hi @Samyon6684735 thank you for sharing the details, just to confirm, have you ever accessed your wallet from a different device, maybe another phone, laptop or desktop PC?
If you did, please check the article here
Please remember that MetaMask offers a non custodial wallet service, it means that we do not store any user information, if you remember when you first downloaded MetaMask we never asked for email, Id´s, phone numbers, so there is no info linked between you and MetaMask.