Problem: from the MetaMask icon I select Connect Hadware Wallet, then Ledg, and it spins saying ‘looking for your Ledg’ even though its connected in Eth app is ready Using Desktop for connecting hardware to MM Have tried with different Ledger devices Have tried the following: Firmware updates …

Hey @Cartier , welcome to the MetaMask community! :fox_face: Have you tried a different browser or a different connection method, like with WebHID or Ledger Live?

WebHID is not an option I can find in firefox. How would I use Ledger Live? (which is recommended to be closed in the criteria) I have had success importing mm to Brave browser, looking for how to move accts there if you have a link. thank you

You can switch to Ledger Live connection through the dropdown menu in MetaMask. Make sure Ledger Live is open when you try connecting through Ledger Live, it should only be closed if you try connecting through WebHID. Here is more information on our Knowledge Base: [image] How to connect a…

using MetaMask Version 10.10.2 in advanced there is no ‘Use Ledger Live’ option. I have followed the ‘For Firefox and Chrome v90 or older: How do I connect my Trezor or Ledger Hardware Wallet?’ points several times. Below that I click connect as per step 4 and it just spins. Please advise You c…

still unresolved… in addition to previous questions, what does “A post was split to a new topic: Transaction failed on Fantom” mean?

Is a metamask developer looking into this?

[image] Cartier: “A post was split to a new topic: Transaction failed on Fantom” mean? This was an unrelated post from another community member that I moved to a new topic, no need to pay attention to it :slight_smile: Sorry to hear that the issue still continues with the Ledger connection. …

I did that, THIS is the conversation. How do I contact the support team directly? Thank you

Once you click Start a conversation a live chat bot will appear on your screen. It will give you an automated response at first, but afterwards you should be able to contact the support team directly and submit a ticket.

chat is run mostly by a bot. The criteria to start the conversation do not allow me to enter the problem. Once I had something started the agent also closed it unresolved. It’s like dealing with Microsoft.

Issues connecting Ledger to Metamask on Firefox - still spinning - #6 by nakedwinnie - Support

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