"Max" and "Next" button greyed out so can't proceed to enter amount and thus can't send funds - please help

Support Sending and Receiving Tokens
21

10.0.3

Resetting yes
Reinstalling no

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22

Please give reinstalling a try.
And kindly note for the future, don’t reset until a support agent’s instructions.

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23

I read in another thread you told someone to reset so I did

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24

Yes, each case can be different. We just want to be careful :slight_smile:

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25

I installed on Firefox (was using Chrome) same problem

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26

@Deezer you have enough ETH :slightly_smiling_face: on a metamask wallet? at least 50$?

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27

Yes , but even so I shouldn’t matter I should be still able to click next before being told there not enough Eth for transactions literally cannot get past the initial send.

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28

That’s weird. Trying the same in full screen mode
FULL

or try metamask on mobile :iphone: it must work.

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29

I’ve reset, reinstalled, and then even tried on firefox. Still greyed out. This needs to be fixed lads, I’m missing out on trades here.

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30

All exactly the same for me, tried reset / reinstall, tried on Firefox using 10.0.2. Both Chrome 10.0.3 and Firefox were updated on 28th August I believe - there must be a bug with this update as before then it was working fine. I’m also totally stuck and cannot move my funds. I don’t know what to do. :frowning_face:

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31

any chances you guys are using multiple monitors? can you try using the browser and extension on the primary monitor?

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32

No, I am not using a double monitor…

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33

Likewise, I’m not using a double monitor either - thanks for continued help and suggestions.

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34

Just trying to cross off possible causes. So far we don’t have many reports of this.
Are VPN’s or proxys in use?

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35

No VPNs or proxys in use here, thanks.

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36

I’m having the same issue. Next button is grayed out.

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37

Having the same issue, next button is grayed out.

This is my ticket number MetaMask Ticket #313195

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38

Same Issue here, trying to move my SLP to binance on the ETH mainnet, and can’t click next button is grayed. Ticket already done Ticket #313330

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40

Same here. Trying to send RENBTC to another address. I can send ETH fine though.
No VPN, no proxy, no double monitor.

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41

I have the same issue…I’m unable to send my KISHU form my Metamask as the Max and Next buttons are greyed out. This has been going on for over 2 weeks guys…I am beyond frustrated. I have reinstalled, switch browsers…nothing works.

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