Metamsk transfer feee

i transfer Cro
from
metamask Cronos network to kucoin
using erc20.
everything is confirmed, but never get those CROs in kucoin .
do i have to have BNB or ETH in the cronos network?
or metamask collects its fee in CROs?

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Hi erne, can you share a link to the transaction? Most likely this is a support question for the Kucoin team.

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0xa967e799293dd00e5a181babe63745451eb291f35285ed2aa796f553c8842666

Hey @erne, you have confirmed this transaction on Cronos network and KuCoin does not support the Cronos network. Unfortunately, these tokens are not retrievable.

To transfer your CRO on Cronos network to KuCoin, you would have to use a bridge first.

Here is some more information on our Knowledge Base:

You are telling me that I loose that money ?

El El lun, 6 dic. 2021 a la(s) 13:46, Winnie via MetaMask <metamask@discoursemail.com> escribió:

Yes, unfortunately tokens cannot be sent from network to network.

You can try contacting the KuCoin team to see if there is anything they can do for you.

Thank you

El El lun, 6 dic. 2021 a la(s) 17:56, Winnie via MetaMask <metamask@discoursemail.com> escribió:

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