New device, can’t find wallet

I recently updated my phone (to and iPhone 15 Pro Max, if that matters). I was able to enter my seed phrase, and create a new password, but I can’t seem to find my original wallet that had my tokens in it. I do know the original wallet address. How do I recover it?

1 Like

Please take a look here: https://support.metamask.io/hc/en-us/articles/360015489271-How-to-add-missing-accounts-after-restoring-with-Secret-Recovery-Phrase

Also please note:
Any imported accounts will not be re-added when you restore your wallet using your Secret Recovery Phrase. They need to be manually re-added in the same way you imported them originally.

2 Likes

If the above doesn’t help then consider getting in touch with the support team:

  • This will connect you to a bot at first, answer some questions and it will open a ticket for you with an agent.

Remember - NOBODY, including from support, will ask for your secret recovery phrase or for you to input it onto any website for confirmation.

4 Likes

This topic was automatically closed after 29 days. New replies are no longer allowed.