I recently updated my phone (to and iPhone 15 Pro Max, if that matters). I was able to enter my seed phrase, and create a new password, but I can’t seem to find my original wallet that had my tokens in it. I do know the original wallet address. How do I recover it?
Please take a look here: https://support.metamask.io/hc/en-us/articles/360015489271-How-to-add-missing-accounts-after-restoring-with-Secret-Recovery-Phrase
Also please note:
Any imported accounts will not be re-added when you restore your wallet using your Secret Recovery Phrase. They need to be manually re-added in the same way you imported them originally.
If the above doesn’t help then consider getting in touch with the support team:
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Visit : https://support.metamask.io/
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Click the large blue “start a conversation” bubble in the upper middle of page, looks like this:
- This will connect you to a bot at first, answer some questions and it will open a ticket for you with an agent.
Remember - NOBODY, including from support, will ask for your secret recovery phrase or for you to input it onto any website for confirmation.
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