how come that when I have logged in and deposited my money on my account I need to relog and it is gone??? could any of the developers help me with this matter because I can still see the money but it apparently gave me a new account?? Something should have gone wrong because I have the video that I was logged in.
could this have to do with some kind of cache or any other develop issue?
Once you click Start a conversation a live chat bot will appear on your screen. It will give you an automated response at first, but afterwards you should be able to contact the support team directly.
for some reason the chat did not work for me for over 4 months… kept getting the same error even earlier, after 10 refreshes it finally worked.
The funds were on a 2nd account apparently? Dont understand how that is possible but Live chat suggested to create a second account and it appeared, finally after 4 months lol.