Seed phrase and restore account the browser hangs

i noticed the extension is not up to date with my phone wallet. i don’t understand why! i tried to restore your account with seed phrase, after entering the phrase i created a new password but when I clicked on restore the spinner came up and kept spinning for an hour. eventually, i closed the browser.
(i tired twice, same result)

now i can log in to the account by using the browser but the account is not synced with my mobile wallet and now my password doesn’t work on my mobile wallet!!
the balanc on my mobile wallet is very different than the balance showed on the browser. i’m at lost!!
What do i know?