Storage limit issue with metamask

Yesterday when I try to login with my fingerprint Metamask asks for my password, then displays a error message about storage being corrupt./full .After clearing the data and restoring the seed phrase all works fine , i had to add manually the tokens , mu question its normal ? Should I worry ? Might be scam or just a bug ?

Welcome to the MetaMask Community @Cezar!! :fox_face: :rocket:

This is a known issue with the mobile app that our developers are working to resolve. It’s common for users who hold a large variety of tokens and/or NFTs. Just as you did, uninstalling, reinstalling, and restoring your wallet is exactly the correct workaround.

Thank you for your patience as we work to improve this!

Thank you for your answer .

This is a scary issue where uninstalling on the phone you could lose data. So uninstall don’t delete? Because I’ve uninstalled and reinstalled with no results

I’ve done this with no avail. Should I permanently delete the wallet and import with seed phrase

I have attached an image below with my metamask problem, but if you can’t see that, I’ll say it is saying:
“Metamask encountered an error due to reaching a storage limit. The local data has been corrupted. Please reinstall Metamask and restore with your seed phrase.”

Should I just press reset and follow instructions?
I saw in a help article that you’re supposed to “download state logs” before resetting. I can’t do that because I can’t get in the metamask wallet. Should I proceed to reset anyway?

And how do I prevent this from happening again?

Welcome to the community, @Daroitburt ! This is a known issue with the mobile app that our developers are working to resolve. It’s common for users who hold a large variety of tokens and/or NFTs. Just as you did, uninstalling, reinstalling, and restoring your wallet is exactly the correct workaround.

Thank you for your patience as we work to improve this!

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Pls I’ve just experienced the same missing tokens as my wallet address has changed to a new one and I don’t know how to retrieve my old ETH and Chainlink tokens.

Furthermore, I have tried to create new accounts, and I have tried to add my missing tokens through the custom tokens option etc but I still no positive outcome.

I just got the storage limit erra and I reinstalled metamask put my 12 word phrase and it showed my balance was zero and had no tokens and my address was different plz help recover my account and money

Hi, I have the same problem,
Android 9, MM 2.6.0
Are you expecting to solve it?
I haven’t been able to restore the account in another wallet, could you please help use fixing it? Thank you

Same problem for me: ‘MetaMask encountered an error due to reaching a storage limit’
I am too scared to wipe the original data.
I have made a backup of the app files just incase.
I have used the recovery seed but it gives me an empty ETH wallet!

I tried to import other eth wallets but I don’t have the json file or private key. Perhaps I can extract it from the app data files?

Just wondering if you managed to look for a workaround on this?

Any updates? I’m having this exact issue very frequently now, and I only own around 6 different tokens.

It was NOT known to me, and I lost my seed phrase at same time from some sort of glitch. What can I do??

METAMASK HELLO please answer the question

I am now thinking of just putting my phone in storage for a few years and buying a new one.

Then when the value of the crypto has risen enough, I will pay a forensic expert to recover / restore the phone to its state just before the “storage limit issue” occured.

I do not want to enter my keys into that generator and create a few hundred accounts and add the tokens manually.

Also, I’m not 100% confident I have the correct seed phrase.

Finally, I believe my correct seed phrase is in the corrupted data files of the MM app on my iphone.

I just need to recover this data…

When do you guys have the update? I lost my seed phase but I still haven’t reinstalled it yet? Is there any other way I can log in?
IOS 13.4.1, MM 3.2.0

Only update from me is that I am talking with a crypto recovery company.

I have also bought a new phone and I’m retiring the one with the crypto on, so as to increase the chances of recovering the SSD forensically.