Three of my remittances have disappeared, and the account that originally had a balance has been canceled by you. Metamask customer service even asked me to transfer another $200 before continuing to serve me



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When he asked you for money it wasn’t MetaMask support :roll_eyes: but a scammer.

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MetaMask support will never ask you for your secret recovery phrase or for you to transfer any money at all.

The official support is at https://support.metamask.io/

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hello,I also encountered a problem, how can I post a message to get help?

Please submit a ticket to our support team at
https://support.metamask.io/ and click Start a Conversation

A live chat box window will then automatically appear on your screen where you may contact the support team.

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