Unable to create a new account in my MM (Chrome extension)

To whom it may concern,

I kindly ask you for a help.

A few months ago, I started to have some issues with MM - not being able to create a new account - Chrome extension.

When I try to make it, and enter my desired name, all I get is a one second load and nothing happens next. And just stays on the screen where I need to choose a desired name (‘‘Account 1-2-3-4-…-100’’)

Thank you in advance.

Kind regards and take care.

Yours sincerely,


Hi @Javorko

Please try these user troubleshooting guide mentioned here https://support.metamask.io/hc/en-us/articles/4406430256539-User-Guide-Troubleshooting

If still unable to create a account, please contact MetaMask support, instructions to contact is provided here https://support.metamask.io/hc/en-us/articles/360058969391-How-to-contact-MetaMask-Support


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