I have experienced the same issue, meaning after reinstalling the extension and importing wallet with usual seed phrase a new Account 1 (without funds, of course) showed up. I was able to get back to my Account with funds as the bug happened again (lucky I was!) and the usual seed phrase allowed me to connect to the right Account 1 on another chrome session.
After two months of research, I found on my device a seed phrase to which my Account 1 with funds really belons. I have never seen/used this seed phrase before.
I developed step by step guide how to search this “ hidden ”seed phrase (the vault data of it is in ‘ broken ’ format).
I really hope it would help!
You can find this guide on github issue 3127.
Olá, boa tarde. Estou exactamente com o mesmo problema. Já encontrou alguma solução? Já tentei contactar o suporte de várias formas mas não obtive resposta nenhuma.
Obrigada
Hi @Maxipad78 what is your browser? don’t you have old Vault Data?
For chrome browser find Vault Data in folder: C:\Users\USER_NAME\AppData\Local\Google\Chrome\User Data\Default\Local Extension Settings\nkbihfbeogaeaoehlefnkodbefgpgknn
Chrome on mac. It did not show any private key. What is that mean?
My situation is, I have a seed phrase for metamask wallet which did not connect to hardware wallet for 3 wallet which 1 of them have coin and NFT. And I also have another seed phrase for hardware wallet after that.
I’ve re-install metamask and tried to import my metamask wallet but once I’ve connected, my old ETH address that have coin and NFT did not show. I’ve tried as you suggested but there is no private key in it. What should I do to get my old ETH address back?
I also tried mnemonic account generator, there is no show my ETH address. I’ve read many thread here, many user face the same situation as I’m. Please help.